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Topic: Contact Center

Applications and Content

How Indosat Ooredoo is Reinventing Contact Center Experience

Telecomdrive Bureau - 0
With a vision to be Indonesia's leading digital telecommunication company, Indosat Ooredoo seeks to enhance customer experience and agent productivity by embedding digital in...
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Applications and Content

TTEC Unveils Virtual Contact Center Solutions

Telecomdrive Bureau - 0
TTEC Holdings, Inc., a digital customer experience (CX) technology and services company focused on the design, implementation, and delivery of transformative solutions, has unveiled...
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TelecomDrive is an effort to create a unique content focused platform for the telecoms and communications segment. This online publication is reaching out to key stakeholders in India, SAARC, MEA and Asia Pacific region covering telecom operators, video service providers, ISPs, government bodies, regulatory boards, MSOs, VAS players and the vendor ecosystem.
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