kölbi Negocios Picks Ribbon to Deliver Microsoft Teams Phone Capabilities

Ribbon Communications Inc., a global provider of real time communications technology and IP optical networking solutions to many of the world’s largest service providers, enterprises, and critical infrastructure operators to modernize and help protect their networks today announced that kölbi Negocios, a Costa Rica based Grupo ICE company that offers cutting-edge electricity and telecommunications solutions, has deployed Ribbon Connect for Microsoft Teams Direct Routing.

"Today's companies must contend with new ways of working that require access to flexible and comprehensive collaboration solutions. Our long-standing partnership with Ribbon offers us the confidence and knowledge to provide our customers with the right solution for these types of challenges," said Vera Bonilla, ICE Digital Solutions and Technology Manager.

Luis Diego Abarca, kölbi Negocios Telecommunications Manager added, "Ribbon Connect allows us to simplify our customers' access to Microsoft Teams Phone capabilities, providing on the go users with access to business phone calls so they can stay connected with customers and partners at all times."

kölbi Negocios Selects Ribbon

Ribbon Connect for Direct Routing streamlines the process of turning Teams into the office phone system, reducing cost and complexity. Designed to ease the burden on IT departments, Ribbon Connect includes intuitive menus that simplify tasks such as adding equipment calls to user profiles, automating configuration steps, modeling session border controller (SBC) services, and integrating with existing IP-PBXs or cloud-based Unified Communication solutions.

"We are pleased to support kölbi Negocios in deploying Ribbon Connect, allowing them to offer a differentiated solution to companies that adopt Teams Phone and securing their leadership position in the Costa Rican market," added Dave Shier, Ribbon’s Vice President of Sales for CALA. “kölbi Negocio’s customers will benefit from a faster and better deployment experience that is designed to reduce configuration errors, while enabling Teams users to be more engaged and productive."