Topic: Ribbon

Ribbon Communications Inc., a global enabler in real-time communications technology, IP routing and optical networking solutions, has announced that Salesforce is partnering with Ribbon for its proven Session Border Controller Cloud Native edition (SBC CNe) and Policy and Routing Engine (PSX) in the public cloud to accelerate time to market for its new agentic AI contact center offering, Agentforce Contact Center.

Ribbon Communications Inc., a global enabler in real-time communications technology and IP optical networking solutions, has announced that Planters Broadband has selected Ribbon’s Apollo 9608 optical networking platform and Muse multilayer automation platform to light a new high‑capacity optical route and initiate a broader modernization of its transport network.