ZTE Uganda Inaugurates NOC to drive better service delivery

ZTE Corporation, an international provider of telecommunications, enterprise and consumer technology solutions for the Mobile Internet, has launched ZTE Uganda’s network operation centre (NOC), in order to deliver a superior network operation and maintenance service.

Uganda’s Minister of ICT, Hon. Frank Tumwebaze, MTN Uganda’s CEO, Wim Vanhelleputte, MTN Uganda’s CTO, Gordian Kyomukama, and other senior personnel attended the official opening of the NOC. The CTIO of MTN Group, Babak Fouladi visited the NOC soon afterwards.

ZTE is currently working with MTN Uganda to provide its network with a full scope of managed services for its equipment from various telecommunication equipment providers. The total number of network elements will be increased from over 4000 to over 5000 by the year 2019.

This NOC is the most advanced in Uganda, and will serve the entire MTN Uganda network. The establishment and opening of the NOC will ensure MTN’s leading performance in the local market, improve network quality, simplify network management and fortify a solid foundation of deepening and widening business exchange between China and Uganda, thus creating a new means of cooperation that is in pace with modern times.

Babak Fouladi, CTIO of MTN Group, was greeted by the staff of ZTE Uganda when he visited the NOC. He looked into the network managed service comprehensively and was impressed with the professional and efficient work being carried out in dealing all the network problems.

MTN Uganda and ZTE Uganda have been highly praised by Mr. Babak Fouladi, due to their close cooperation and the result of the MS project in 2016.

ZTE Corporation is a global leader in ICT. Founded in 1985, it is listed on both the Hong Kong and Shenzhen stock exchanges. ZTE opened its Uganda offices in 2007 and has since grown into a formidable player in the Uganda ICT sector. In 2015, MTN Uganda made a strategic decision to outsource its technical operations and optimisation functions.

ZTE is committed to providing an excellent service and experience to its customers including operators and enterprises. By the end of December 2016, ZTE has signed more than 228 management service contracts, has more than 402,000 sites, more than 508,000km of O&M optical cables and more than 350 million subscribers all over the world.