UCRight Leverages Ribbon’s SBC to Enable Microsoft Teams Direct Routing


Ribbon Communications Inc., a global software enabler in secure and intelligent cloud communications solutions, has announced that UCRight, an IT consulting and support firm, is leveraging Ribbon’s Session Border Controller (SBC) Software Edition (SWe) Lite technology to offer UCRight’s customers Microsoft Teams Direct Routing capabilities via its new TeamsRoute solution in Microsoft’s Azure cloud.

Microsoft Teams is a rapidly growing unified communications platform that combines workplace collaboration capabilities, such as chat, video meetings and application integration. Ribbon is among only a select number of vendors whose SBCs are certified by Microsoft for Microsoft Phone System Direct Routing, a service that connects Public Switched Telephone Network (PSTN) or legacy networks and endpoints to voice calling in Microsoft Teams to integrate voice services and enhance security.

TeamsRoute provides Microsoft Teams users with voice calling, screen sharing, conference calling, secure chat, file sharing, and additional collaboration features using a cloud service. The TeamsRoute solution is a customized Direct Routing offering for Microsoft Teams, delivering all the benefits of a traditional phone system and collaboration suite at a fraction of the cost.

“UCRight is a longtime and valued Ribbon partner who has built its reputation on providing key verticals, such as healthcare and finance, with high quality unified communications technology and outstanding support services,” said Steven Bruny, EVP of Global Sales and Services for Ribbon. “We are delighted that they have selected our market-leading SBCs to power their new TeamsRoute Microsoft Teams Direct Routing offering in the Microsoft Azure cloud.”

“As a Tier-1 Microsoft Cloud Solution Provider (CSP), our new TeamsRoute offering allows us to enhance our portfolio with a customized cloud-based solution that is designed to meet our customers’ individual voice and collaboration needs and not simply serve as a one-size-fits-all model,” Randy Bowles, Senior Architect and Principal for UCRIght. “Being one of the few vendors that have certified SBCs for Direct Routing for Microsoft Teams, in addition to having some of the most reliable technology on the market, made going with Ribbon an easy choice.”

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