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Topic: Contact Center

Applications and Content

8X8 Launches Contact Center for Microsoft Teams

Telecomdrive Bureau - 0
8x8, Inc., an integrated cloud communications platform, has announced the availability of 8x8 Contact Center for Microsoft Teams, which is certified to integrate with...
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Contact Center

Verizon expands its contact center portfolio with Genesys Cloud

Telecomdrive Bureau - 0
As contact centers are relying on digital, remote-first operations, Verizon Business announced the addition of Genesys Cloud, as part of the company's global customer...
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TelecomDrive is an effort to create a unique content focused platform for the telecoms and communications segment. This online publication is reaching out to key stakeholders in India, SAARC, MEA and Asia Pacific region covering telecom operators, video service providers, ISPs, government bodies, regulatory boards, MSOs, VAS players and the vendor ecosystem.
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