Ribbon Communications Deploys Colt Japan’s Emergency Calling Service

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The solution delivers compliance with stringent Japanese regulatory requirements while enabling increased service capabilities

Ribbon Communications Inc., a global software enabler in secure and intelligent cloud communications, has deployed an Emergency Calling Service (ECS) with location information for Colt Technology Service Co., Ltd. Available since March 1, 2019, the ECS fully complies with Japanese regulatory requirements.

“Having the ECS system in place enables us to offer our customers direct access to the Japanese Police, Fire Department and Coast Guard in emergency situations,” said Masato Hoshino, Colt Head of Asia. “In addition to enhancing our current service offerings, this deployment enables us to add future services to our voice portfolio.”

Japanese regulations require that carriers offering voice calling services must provide emergency calling services as well. By opting to fully support this capability in its own network instead of routing emergency calls through another service provider for completion, Colt implemented the VoIP (Voice over Internet Protocol) technology that will allow it to seamlessly migrate other PSTN (Public Switched Telephone Network) based services to IP in Japan.

“We have a longstanding relationship with Colt and are delighted that they chose to work with us for this mission-critical enhancement,” said Tony Scarfo, Ribbon’s Executive Vice President of Products, R&D, Support & Supply Chain. “Global Tier 1 carriers in this market can access this option to deploy essential services and augment their service capabilities.”

Ribbon Communications delivers software solutions that secure and power many of the world’s leading service provider and enterprise communications environments. Built on world-class technology and intellectual property, the company’s cloud-native solutions deliver intelligent and secure real-time communications solutions for the cloud, network and enterprise edge.

Ribbon’s Kandy Cloud real-time communications software platform delivers advanced and embedded CPaaS and UCaaS capabilities enabling service providers to rapidly create and deploy high-value communications services.

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