Prairie Grove Telco Taps Ribbon to Enhance Communications, Network Security and Reliability

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Ribbon Communications Inc. has announced that Prairie Grove Telco, an Independent Operating Company (IOC) based in Arkansas, has upgraded to Ribbon’s Session Border Controller (SBC) 5400 to deliver hosted communications services to its business and residential customers and to enhance its network security.

The SBC 5400 enables Prairie Grove Telco to optimize network traffic, improve reliability and enhance its offerings to include the latest in real-time communications services such as advanced mobility and SIP-based long distance and PBX services.

“We pride ourselves on delivering our customers the best communications solutions on the market – so we have to work with the best solutions providers and that’s why we have been a Ribbon customer for so long,” said Joe Horvath, Senior Central Office Technical Director for Prairie Grove Telco. “Upgrading to their SBC 5400 allows us to deliver our customers the latest in hosted communications capabilities and have the confidence that our network is powered by one of the most proven solutions on the market. In addition, the Ribbon solution will play a critical role in helping to protect our customers against unwanted robocalls.”

Horvath added, “The level of support that Ribbon’s technical and professional services team provides is truly outstanding. Even though we are a longtime customer, we are still pleasantly surprised by the high level of expertise and professionalism that every Ribbon employee with whom we work displays.”

“Prairie Grove Telco is continually adding to its service offerings to better serve its loyal and growing customer base – so we are delighted that they have selected our SBC 5400 to help protect and optimize its network,” said Elizabeth Page, Director of Independent Operating Companies for Ribbon. “Our solutions are designed to help our growing IOC customers like Prairie Grove Telco transform and fortify their networks with the latest real-time communications technology.”

Ribbon’s SBC 5400 allows service provider and enterprise customers to quickly, safely and efficiently transition to IP-based communications capabilities without exposing their network to security or quality issues. The SBC 5400 delivers advanced network security, sophisticated routing and policy management, overload controls, IPv4-IPv6 interworking, multi-modal communication, media transcoding, and assured performance and scale during peak traffic periods.

Deploying the Ribbon SBC 5400 also enables Prairie Grove Telco to be better positioned to meet to the Federal Communications Commission’s (FCC’s) mandate that service providers adopt STIR-SHAKEN standards to combat the growing robocalling problem. STIR-SHAKEN stands for the Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN).