Vodafone Hutchison Australia (VHA), one of Australia’s leading operators, has contracted Nokia Networks to manage its network operations for the next four years.
As part of the contract, VHA will leverage Nokia Networks’ technical knowledge and global services expertise to continue delivering the best possible mobile broadband service experience to their customers.
Deal scope at a glance:
•Nokia Networks’ managed services capabilities includes operations and maintenance services as well as remote network management from Nokia’s Global Delivery Center in India
•Real-time service management for VHA’s multi-vendor paging, 2G, 3G and 4G+ networks from the world’s first vendor-operated Service Management Center
•The deal includes an industry best-practice joint transformation project to leverage technology innovation and organizational efficiencies to deliver continuous service improvement and achieve cost savings for both parties over the lifetime of the contract
•Extension of the intitial managed services contract signed in 2006
Benoit Hansen, Chief Technology Officer, VHA, said: “This initiative is in line with our commitment to provide the best-in-class service experience to our customers, even as we focus on evolving our infrastructure to address future capacity and coverage requirements. Nokia Networks’ service capabilities provide us with a strong platform to do this, while we continue to execute on our extensive growth plans.”
Ray Owen, Head of Australia and New Zealand, Nokia Networks, said: “VHA’s decision to extend this contract underscores its faith in our managed services capabilities and testifies to its high satisfaction of our work. Leveraging on our knowledge base and the expertise of our global delivery centers, we will continue to improve VHA’s network quality and operational efficiency at reduced operational cost.”