Cerillion, an innovator in digital monetisation and customer management solutions, has announced a major contract extension with Manx Telecom, which will see them upgrade to Cerillion 8 and move to a new Software-as-a-Service agreement based on Cerillion’s Evergreen Software Model, including five years of support and maintenance.
The Cerillion solution will be implemented on a new private cloud platform, providing the ideal balance between flexibility and control, and benefitting from the latest virtualisation and cloud-native technologies.
Manx Telecom is the leading communication solutions provider on the Isle of Man, offering a full range of fixed line, mobile, broadband, data, hosting, and managed services, to consumers, businesses, and the public sector.
By upgrading to Cerillion 8, they will take advantage of the full capabilities in the Cerillion suite including the latest version of CRM Plus – with a completely redesigned user experience which increases customer service efficiency through task-based navigation and smart search; Enterprise Product Catalogue – which accelerates time-to-market by streamlining the product launch cycle for both consumer and corporate services; and Convergent Charging System – a 5G-ready solution for monetising the next generation of digital services.
Cerillion’s Evergreen Software Model is also pioneering Software-as-a-Service in the BSS/OSS market, by making major software releases available on a regular six-monthly cycle, but with customers still able to control and manage the upgrade process in a private cloud or on-premises deployment.
“Increasing competition from both traditional telecoms providers and newer digital services providers means that we must continue to evolve our BSS/OSS capabilities to stay ahead in our markets,” commented Sutha Siva, COO of Manx Telecom. “By moving to Cerillion 8 and the Evergreen Software Model, we are making a step-change in our capabilities now and crucially future-proofing our business for the challenges of tomorrow.”
“The increasing pace of change in the industry means that telcos must have the means to continually upgrade their capabilities and adapt to new demands,” added Louis Hall, CEO, Cerillion. “Manx Telecom is a long-standing Cerillion customer and we are delighted to be helping them stay at the forefront of innovation by extending our partnership with this new five-year deal.”
Manx Telecom is a communication solutions provider on the Isle of Man, offering a wide range of fixed line, broadband, mobile, and data centre services to businesses, consumers and the public sector on the Isle of Man as well as a growing portfolio of innovative hosting and “Smart SIM” solutions to off-Island customers.