China Mobile Hong Kong Launches its 5G Services

5G Technology

China Mobile Hong Kong (CMHK) has launched its 5G network services.

CMHK became the first mobile network operator in Hong Kong to produce a live 5G launch ceremony and application demonstration using Virtual Reality (VR) technology.

As one of the local operators with the largest 5G spectrum in Hong Kong, CMHK is dedicated to using its leading technology and abundant spectrum resources to present a superior and unparalleled 5G network experience to its commercial and individual customers.

Dr. Li Feng, Chairman of China Mobile Hong Kong, said, “Hong Kong is working hard to fight the Coronavirus pandemic. Aside from showing our heartfelt gratitude to a group of dedicated frontline medical staff, we hope to work together with other local mobile network operators and the people of Hong Kong in facing the challenges and overcoming the epidemic with the latest technology, as soon as possible. Starting at midnight on 1 April 2020, CMHK’s 5G network will be officially put into service, which will help inject new energy into the various industries and individuals in the city, bringing a future of infinite possibilities.”

Creating a Superior 5G Network Experience

CMHK currently possesses the largest number of 3.5GHz spectrums, often referred to as the “5G Prime Frequency Band” and up to now, it’s the only 5G network provider in Hong Kong that has acquired 3.3GHz (3380-3400MHz) and 3.5GHz (3400-3460MHz) of continuous bandwidth spectrum (80 MHz in total), which allows for better indoor network optimization and to provide users with a high-quality network experience more flexibly and efficiently.

At the same time, the 4.9GHz spectrum will be used together with the existing 4G spectrum resources re-farming to resolve the current restrictions of the 5G network in certain areas within Hong Kong, thereby providing customers with a seamless 5G experience.

Initially, the 5G network will cover the entire Hong Kong city — 90% of the major Central and Western, Wan Chai, and Causeway Bay Districts; nearly 90% of the Kwun Tong District; and close to 80% of the Tsuen Wan District. In addition to CMHK’s 38 retail stores (exclude Tai Po), its 5G network coverage will also include popular spots, landmarks and shopping malls, such as Hong Kong International Airport, Hong Kong Convention and Exhibition Centre, Cyberport, Science Park, Harbour City, Olympian City, Landmark, tmtplaza, etc.

Keeping consumers’ need for higher network speed in mind, CMHK has tested the 5G network speed with the latest 5G smartphones. Mr. Sean Lee, Director and Chief Executive Officer of China Mobile Hong Kong, said, “Changes in the usage habits of the public and the widespread application of the Internet of Things (IoT) by corporate have increased the demand for uploading data.

Therefore, 5G networks must not only have low-latency and high download speed transmission characteristics, but also fast upload speeds. Today, our speed test shows that CMHK’s 5G network has a latency of less than 10ms, a download speed exceeding 1Gbps, and an upload speed of over 130Mbps, which served as solid evidence to demonstrate that CMHK’s 5G network can better meet customer needs.”

Furthermore, CMHK has also introduced 5G roaming services in some locations in Mainland China and South Korea. By the end of 2020, it will also bring the borderless 5G experience to other popular countries and regions within Asia and Europe.

The Ultimate 5G Service Plan

CMHK’s “5G Service Plan” will have various new and exciting features to satisfy the different needs of customers. The plan includes 100GB of ultra-fast 5G local data for HK$438, 200GB of data for HK$538, and 300GB of data for HK$638. Customers who get on board and sign the contract before 30 June 2020 will be able to enjoy a discounted monthly fee of HK$298, HK$398, or HK$498, respectively.

Other monthly benefits of the plan will include Greater Bay Area Roaming Data 3 (Mainland China and Macau) and unlimited incoming calls in Mainland China, Hong Kong, and Macau 5 . To make communication even smoother, customers can still enjoy unlimited local data 4 after the full-speed data limit has been reached.