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How Does RPA (Robot Process Automation) Impact Hiring

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Telecomdrive Bureau
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For nearly a year, artificial intelligence (AI) has dominated conversation throughout the business landscape. While AI is effective in a more creation-focused context, Robot Process Automation (RPA) is useful for automating repetitive tasks and streamlining workflows.

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As you might imagine, automating steps in the hiring process could prove revolutionary for busy hiring teams, reducing manual activities and effort as well as increasing efficiency. It allows HR professionals and staffing firms to focus on more strategic and value-added activities.

If you are considering adding RPA to your recruiting software library, keep in mind the following ways that it can impact hiring.

Revolutionizing Workplace Processes

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It might sound like a bold statement, but RPA has the potential to revolutionize the way hiring teams work and what they can accomplish. The software "bots" automate manual, repetitive tasks that were previously performed by humans, for whom it took far more time and resources. The bots understand and can interact with applications, manage data manipulation, and execute processes with speed and accuracy, rivaling and sometimes exceeding human capabilities.

Businesses embracing RPA have witnessed improvements in reduced errors, operational efficiency and increased productivity. Businesses as diverse as healthcare, manufacturing, education and customer service are experiencing and recognizing the potential of RPA to transform their processes.

Changing the Roles of Employees

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Similar to the conversations carried on regarding AI, there is a real and reasonable discussion about the effects that RPA could have on human workers. Will human employees lose their jobs because of RPA adoption and implementation? It's a distinct possibility and, in some cases, it is likely. However, it will ultimately create more jobs for oversight of the processes and more. Workers who are able, comfortable and willing to work with machines will thrive in this new marketplace and will remain more productive than those unwilling to adapt.

Businesses are likely to value employees who are happy to help them reduce the costs and prices of goods and services, pleasing customers while harnessing RPA's powers to benefit everyone. Organizations are now seeking employees with expertise in RPA development, configuration and management. Jobs in this new professional reality include analysts, developers and specialists.

Employees in most areas will need to upskill or reskill to remain relevant in a world increasingly driven by automation.

Improving the Hiring Process

RPA is improving and reshaping the entire recruitment process, automating resume screening, candidate evaluation and interview scheduling. This streamlining of hiring procedures results in a more efficient and seamless candidate experience, which is something busy hiring teams regularly report struggling to manage. By making this improvement, organizations can attract and retain top talent, since HR teams can focus on making and maintaining meaningful and strategic connections with strong candidates in their industry using data-driven insights.

Summing Up

It is understandable that people are concerned about the emergence and adoption of RPA in hiring environments. New technology gives most people pause, leaving them to wonder how secure their jobs are. However, RPA is intended to relieve busy hiring teams who already have more on their desks than they can manage. It is highly useful and beneficial software, filling an enormous gap in the hiring process that most HR professionals struggle to fill. The benefits greatly outweigh any concerns, helping busy hiring teams stay on track and providing organizations with top candidates for key positions.

Joseph Matalone is Executive Vice President of Swoon Staffing, where he is responsible for the execution of sales strategies with a particular emphasis on Swoon’s enterprise level-global clientele. He has 18 years of experience in the staffing industry. Matalone has a unique perspective on the business, having been Swoon’s first employee. He has helped shape the company’s strategies, culture and growth in the U.S., Canada and Australia.

RPA Robot Process Automation Hiring
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