Everything You Need to Know About Mobile Device Management

Digital Transformation

It is no brainer that the mobile revolution is upon us. The ripple effect has been an advancement of remote work and the Bring Your Own Device (BYOD) policy in workplaces. Well, as you might know, using personally owned devices or any device for that matter to access corporate data and apps raises a bunch of security risks and concerns. Luckily, with the introduction of mobile device management tools (MDMT), companies can now minimize risks that come with the adoption of mobile devices for work purposes. In this article, we will tell you more about mobile device management and everything you need to know about it.

What is mobile device management?

Mobile device management is a security solution that focuses on managing portable devices such as smartphones, tablets, and terminals. It enables IT admins to securely manage mobile devices that access sensitive business data. Through these solutions, businesses can decide which information to store on the devices, determine which apps can be present on the device and locate them in case they are lost or stolen.

What an MDM does:

  • Manages the different types of devices used in your organization
  • Manage the apps being installed or removed on the mobile devices
  • Monitor and track equipment.
  • Configure the devices to a consistent standard set of applications, functions or corporate policies.
  • Diagnose and troubleshoot equipment remotely.

How MDM works

MDM software has two components. It has a server-based management computing and an MDM agent installed on the mobile devices. In essence, the software typically runs on-premise or in the cloud. Once you find the right MDM software solutions vendor, you will be enrolled in the MDM software/server. The server sends out a set of commands applied to devices through APIs built in the operating system. Through the MDMs management console, IT admins can remotely configure and manage devices.

What to look for when sourcing for an MDM tool

There are many aspects to consider when looking for an MDM software from a vendor. There are three core features that should be top on your list. Ensure the tool touches on:

Productivity: Ask if it can configure, distribute and manage applications. For instance, can you specify who gets which applications with the software? Ensure that all this can be done from a central console.

Inventory: Ensure you can gain automatic, real-time visibility into device inventory. You must be able to check the device health and report on it.

Security management: The tool should be able to enforce policies, manage device settings, remotely wipe lost or stolen devices, and enforce data encryption.

Advantages of using MDM software


Just like PCs, mobile devices and laptops are susceptible to cyber threats. In fact, the portability of mobile devices makes them attractive targets for criminals. Sadly, these cyber-attacks can bear extreme financial effects to your business. Installing MDM on your devices reduces these risks; the software can restrict user applications, remotely secure and wipe all the data on the device, encrypt data, and enforce strict login rules. These features help protect your devices and keep hackers away.

Control over all mobile devices

An MDM tool allows companies to enjoy control over device use. Control in this instance means better visibility over their devices because of the valuable data shared on mobile equipment. Imagine running a company where people bring their devices or use their devices without a partition between personal and corporate engagements. Chaotic, right? You would be risking data loss, cyber-attacks, low outputs, etc. With an MDM tool, you can restrict access based on device and enjoy overall device control.

Increased productivity and lower costs

Imagine the cost of hiring in-house IT specialists to handle all your device enrolments, management and security matters. Think about the impact these costs will have on your small business. While it can be too expensive, doing things manually can be time-consuming. Time is money! Investing in MDM increases productivity by automating device enrolments and configurations hence saving time. It also provides a chance to secure devices without hiring a third party.

Ease in remote management

Ever heard of OTA (managing devices Over-the-Air)? With MDM, you can manage devices without requiring intervention from your employee and affecting their productivity. Your employees can simply enjoy working from home without worry.

Final thoughts

It is quite evident that investing in MDM is the best way to go for businesses. While there are many vendors in the market, the best way to find the best is to consider your business needs. Break down the tool’s typical features and determine your organization’s requirements for each one. You can then take potential MDM solutions through a trial period to ensure they can offer the best level of device management.

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