Vivo India, partner to Launch ‘Vivo Xchange’ Program


Vivo India has introduced the all new ‘Vivo Xchange’ program – a new trade-in offer for its fans, to exchange their old phones and upgrade to a new Vivo smartphone on Vivo’s in-house e-store website

The upgrade program is designed for both existing Vivo customers as well as for other smartphone users looking to buy a new Vivo smartphone. The company has partnered with leading online re-commerce brand, to ensure seamless trade-in process.

As an introductory offer, Vivo is offering an additional INR 1000 bump-up exchange of their old Vivo smartphones from 16th – 19th January 2019.

Speaking on the collaboration, Jerome Chen, Senior VP, Vivo India, said “Being a customer centric brand, Vivo has always aimed to offer great value to its fans. Under this partnership, customers can now seamlessly exchange their old phones and upgrade to a brand new Vivo smartphone of their choice. We are pleased to partner with as the exclusive buy back partner for Vivo, in India”.

To initiate the process, the customer first has to visit Vivo e-store ( and follow these simple steps:

Go to Vivo e-store and choose the device that you want to buy
Click on the “check availability” to know whether the exchange offer is applicable for your City

Get the Exchange quote for your old smartphone, powered by and place the order after accepting the quote

The new Vivo smartphone will be delivered to your address, once the order is placed

Further, will schedule the pickup of your old device and they will give instant payment for it, as per the quote agreed earlier