Vivendi Africa Taps Netcracker OSS to Enhance Service Management Capabilities

Netcracker Technology has announced that its OSS suite was selected and deployed to support the long-term growth strategy of Group Vivendi Africa (GVA).

GVA is a newly formed affiliate of the French-based multinational conglomerate Vivendi with the goal to deploy and operate a fiber network across Africa. Netcracker's OSS will be used as a consolidated solution to identify service availability across GVA's operating countries and then fulfill and provision those services to customers.

Netcracker's highly productized, out-of-the-box applications enabled the OSS suite to be deployed in seven months, meeting GVA's demand to leverage an integrated service fulfillment and inventory solution that could satisfy its long-term growth expectations, as well as short-term objectives.

Netcracker's OSS is comprised of Service Orchestration, Service Catalog, Service Inventory, Service Activation, Resource Inventory, Outside Plant and Discovery & Reconciliation components.

The scalability of the OSS suite will complement GVA as it expands and delivers new services to a wider customer base. The solution will also enable accurate service fulfillment and provisioning and help GVA meet critical metrics associated with keeping time-to-activate low and reducing order fallout rates.

"A large planned footprint and delivering faster new services to our customers in Africa drove us to select Netcracker's future-proof service management platform that can scale with us as we go," said Marco de Assis, CEO at GVA. "Netcracker's solution perfectly supports our ability to accelerate our service deployment."

"Being able to develop and deliver innovative offerings is vital as service providers expand and take on new customers," said Andrew Feinberg, President and CEO of Netcracker. "We are excited to help GVA, a Vivendi subsidiary, as it grows across Africa."