UNDP, Indosat Ooredoo, Partner to Drive COVID-19 Response

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The United Nations Development Programme (UNDP) and Indosat Ooredoo, Indonesia’s leading digital telco, on Wednesday signed a Memorandum of Understanding (MoU) on the response of the COVID-19 pandemic and acceleration of the achievement of the Sustainable Development Goals (SDGs) in Indonesia, using innovative digital technology.

Under the MoU, UNDP and Indosat Ooredoo will conduct a public survey to understand the impact on the COVID-19 pandemic among the micro, small and medium enterprises (MSMEs). The two entities also agree to boost the capacity of women entrepreneurs in Indonesia.


UNDP Indonesia Resident Representative Norimasa Shimomura and Indosat Ooredoo President Director and CEO Ahmad Al-Neama signed the MoU at a ceremony that enforced strict physical distancing protocols amid the ongoing COVID-19 pandemic.

The MoU is part of UNDP’s larger partnership strategy, which seeks to leverage non-conventional partners such as the private sector to support Indonesia’s works towards achieving the SDGs. It also furthers UNDP’s plans to leverage digital technology in championing innovative solutions.

“We are pleased to enter this exciting new partnership with Indosat Ooredoo. This partnership will give access to Indosat Ooredoo’s vast digital network and innovative solutions. Digital tools are clearly the new drivers of development, and we already see some positive results of digital innovations. Leveraging stronger digital partnerships is essential to ensure we connect with more communities across Indonesia and ensure we leave no one behind,” said Shimomura.

“The partnership with UNDP furthers Indosat Ooredoo’s commitment to advancing the COVID-19 recovery of the nation by enabling our mobile clinics to play a part in ensuring wider access of free vaccines to communities in Java and Bali. Also, the partnership emphasized shared values to support the resilience and digitalization of MSMEs and women entrepreneurs as the backbones of the Indonesian digital economy to survive these challenging times. Through this partnership, we seek to bring significant contributions to supporting Indonesia’s awakening as a stronger nation in the future. And of course, to share a spirit of togetherness because we #BisaBangkitBersama,” said Mr. Al-Neama, referring to the Company’s current campaign meaning “we can rise together.”

Some other areas of cooperation including:

Leveraging data innovation and digital technology for SDGs implementation;

Encouraging green and inclusive economic recovery from COVID-19 pandemic impacts through digital initiatives, particularly in rural and disadvantaged areas;

Strengthening entrepreneurship in Indonesia with a focus on youth, women, and vulnerable groups;

Enhancing digital literacy and reducing the digital gap of targeted groups by enabling access to information and technology and providing affordable digital products and services;

Diversifying the common understanding regarding vulnerable groups by initiating active involvement from youth, women, persons with disabilities, disaster-affected communities, among others.
The collaboration on the development of the women’s entrepreneur ecosystem in Indonesia will tap into the network of UNDP’s Youth Co: Lab platform. As an incubator for start-ups and social enterprises led by youth, Youth Co:Lab focuses on engaging youth from the eastern part of Indonesia.

The planned public survey on MSMEs will build upon UNDP’s previous joint study on 1,180 MSMEs across 15 provinces in 2020, in partnership with the University of Indonesia’s Institute for Economic and Social Research (LPEM). The study confirmed the ferocity and the depth of the COVID-19 pandemic to Indonesia’s economy, where nine out of ten MSMEs experienced falling demand for their products during the COVID-19 pandemic.


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