Ericsson reaffirms its partnership with Tmcel Mozambique in its journey to digitally transform its monetization suite and enhancing customer experiences with the deployment of several Ericsson solutions.
The deployed suite of Ericsson solutions include Ericsson Charging and Ericsson Mediation from its Business and Operations Support Systems (OSS/BSS) portfolio. Ericsson Mediation’s vast capabilities enable OSS/BSS transformation and effectively leverage available data to power more informed business decisions.
Together, the upgrade to the latest software releases will equip Tmcel with the advanced capabilities needed to monetize its existing services, as well as those it will roll out in the coming years, while offering unparalleled reliability and performance. It also includes Ericsson Dynamic Activation which will act as a service activation platform and user services life cycle management contributing to strengthening network performance for Tmcel Mozambique.
With the modernization, Tmcel Mozambique can launch innovative product offerings, personalize offers for subscribers with ease, reduce time-to-market and improve service experience and operational agility.
Mahomed Mussá, Chairman of the Management Committee at Tmcel Mozambique, says: “At Tmcel, our commitment to Mozambique is centered on delivering reliable and innovative services to our customers. Our partnership with Ericsson is a key step in fulfilling this commitment, enabling us to enhance our operational efficiency and deliver better, more responsive services to our subscribers. By modernizing our monetization suite with Ericsson, we are ensuring that we can meet the evolving needs of our community and contribute to the nation’s digital future.”
Beyond the infrastructure, Ericsson’s partnership with Tmcel Mozambique includes a focus on digital transformation skills development. Through comprehensive knowledge transfer and targeted training programs, Tmcel is empowered to self-manage the platforms, ensuring long-term sustainability and operational excellence.
Todd Ashton, Vice President and Head of Ericsson South and East Africa, says: “As we continue to strengthen our partnership with Tmcel, we are dedicated to delivering the latest technology solutions that will enable them to modernize their infrastructure and improve service delivery. Our Business and Operations Support Systems portfolio offers the flexibility and scalability Tmcel needs to adapt to evolving customer demands and remain competitive in the market. Aligned with our #AfricaInMotion vision, we look forward to our continued partnership to enhance customer experiences, innovate new service offerings, and drive digital transformation across Mozambique.”
Ericsson’s OSS/BSS solutions combine and integrate Business and Operations Support Systems to help communication service providers fast-track growth, optimize processes, and stay competitive as new services and business models emerge with 5G. These solutions ensure seamless service experiences, efficient monetization, and data-driven operations.
