TIM has completed the acquisition of BT Italia’s business units serving customers in the public administration and Small & Medium Enterprise in Italy (SME).
The transaction, first announced on 10 December 2020, has been cleared by the relevant Authorities and includes customer support for the SMB business unit delivered from Atlanet, the BT’s contact centre in Palermo.
The transaction, which is in line with TIM Group’s 2021-2023 ‘Beyond Connectivity’ strategic plan, aims to leverage its product factories to expand the range of services for the digital transformation of the public administration and strengthen its offering of solutions tailored for the SME market.
BT will maintain a strong presence in Italy serving large enterprises and multinational companies, including access points to its global network.
BT Group is the UK’s leading telecommunications and network provider and a leading provider of global communications services and solutions, serving customers in 180 countries.
Its principal activities in the UK include the provision of fixed voice, mobile, broadband and TV (including Sport) and a range of products and services over converged fixed and mobile networks to consumer, business and public sector customers.
For its global customers, BT provides managed services, security and network and IT infrastructure services to support their operations all over the world.
BT consists of four customer-facing units: Consumer, Enterprise, Global and its wholly-owned subsidiary, Openreach, which provides access network services to over 650 communications provider customers who sell phone, broadband and Ethernet services to homes and businesses across the UK.