The Top 5 Telecom Trends for 2020

Network Infrastructure

Technology has transformed almost every sector across the globe and the telecommunications industry is no exception to it. Currently, the paradigm shift to 5G, RPA, AI, and towards IoT is well underway. In 2020, adoption of these technologies will increase and they’ll transform the telecom sector at an astonishing rate.

So, here are the top telecom trends for 2020 and beyond.


When it comes to telecom trends for 2020, 5G is one of the biggest. The rapidly increasing demand for high-speed connectivity has promoted the need for the next generation of networks. The 4G network is application-centric, while the 5G network is user-centric. This difference in architecture will enable improvement in various aspects, including communication capacity and the rate of data transmission. Plus, the 5G network has lower connectivity cost and end-to-end delay, which provides an enhanced user experience than the 4G network.

With 5G, telecom service providers will be able to provide a uniform, consistent, and uninterrupted across the world. This means that casino fanatics can enjoy a more immersive and seamless gaming experience on the go. Also, players can easily check cricket odds and place bets on their favorite team in a matter of seconds.

Internet of Things (IoT)

The Internet of Things is one of the most significant telecom trends for 2020. In the coming years, a majority of telecom companies will adopt IoT in order to offer a more personalized user experience. This technology will allow telecom entities to monitor their data centers and base stations remotely, reducing downtime for their networks. The fact that major companies in the telecom sector also offer internet services will play a major role in terms of implementation and deployment of IoT.

The key driver in the adoption of IoT is the increased revenue acquired by network carriers. As such, the adoption of IoT will not only set the trends in telecommunications in 2020, but it will also transform the entire industry.

Artificial Intelligence (AI)

According to Forbes, Artificial Intelligence (AI) influences telecom intensively and extensively touching on various aspects of the industry. Currently, AI is used in the telecom sector to develop AI-based assistants and robots, which are vital in the improvement of customer service. Also, AI is used by telecom companies for network optimization and predictive maintenance of these networks. And through predictive analytics, AI makes it possible for telecoms to obtain business insights from the data that they gather every day.

Big Data

It goes without saying that telecom companies collect volumes of data from mobile devices, smartphone apps, wearable tech, and more. But those companies that use it to their competitive advantage will only be able to thrive in the market in 2020 and beyond. So, the major players in the telecom sector need to ensure that the networks can move extraordinary amounts of data efficiently. Also, telecoms need to address various issues that have arisen due to the adoption of the new technology that uses their networks. Ultimately, the collected data can be used to evaluate new products, provide improved customer service, as well as monitor and optimize the network.