Switzerland’s Sunrise Taps Comarch for Expanding IoT Services


Sunrise Communications AG, the largest private telecommunications provider in Switzerland, has selected Comarch to support the expansion of its offer of IoT services, with the Comarch IoT Connect Platform.

The implemented system will allow the operator to store, sell, connect, monitor and manage all IoT devices comprehensively, today and in the future.

Within the project, Comarch is delivering its out-of-the-box IoT Connect product. The Comarch software is integrated into Sunrise’s overall OSS/BSS/Enterprise ecosystem and technical infrastructure.

The first stage of the project, which involved the full integration with the Sunrise IT environment and their network, was launched within four months of signing the contact.

Thanks to the Comarch IoT Connect platform, Sunrise will be able to enter the fast-growing IoT market rapidly and smoothly, unleashing the potential to generate new revenues from new kinds of customer segments.

“We chose Comarch as our IoT software provider, primarily because of the organization’s experience and great flexibility in adapting the product to our current and future needs, which minimizes involvement on our side.

With the Sunrise IoT connect platform we can create tailored offerings for each customer within minutes. With such flexibility, a powerful system, a proactive approach and an organizational culture very similar to ours, Comarch is the perfect partner for our IoT project. I am sure that Comarch’s strong expertise in designing IoT products – both software and devices – means the company will be able to support us in any future endeavours as our IoT business grows,” says Alexander Lehrmann, Director New Business Development and Innovation at Sunrise.

The ongoing implementation aims to support connectivity management and many other processes in product management, sales, billing and analytics for the entire IoT ecosystem. Within the platform, Sunrise will be able to include business partners and customers, and publish all quotes and service agreements automatically in a multi-layered hierarchy.

The Comarch IoT Connect platform will provide SIM ordering, SIM/eSIM card management, service provisioning, pre-billing, and real-time monitoring and alarm functionalities.

The solution will also be enriched with functionalities of the Comarch IoT Analytics Platform, which will include collecting, aggregating and visualizing data from IoT devices. The new system is working in the Sunrise cloud and is integrated with the company’s current CRM, billing and data warehouse platforms.

The system we delivered to Sunrise will help them realize their strategy focused strongly on innovation. The ability to deliver innovative products and services perfectly matching the preferences of individual and B2B customers has always made Sunrise stand out competitively in the domestic telecom market. Expanding their portfolio with IoT services is another move in that direction, says Jacek Lonc, Head of Telco Sales and Business Strategy Division at Comarch.

Comarch IoT Connect is a comprehensive IT platform that allows telecom companies to manage devices, resources, network, data and operations within their IoT business. Additionally, Comarch offers full support for any kind of business that wants to launch or extend an IoT offer, with its IoT Ecosystem that encompasses software platforms and IoT devices. Telecom companies can also enrich their commercial IoT offer with other Comarch products such as Smart Parking, Smart Lighting, Smart Metering and Mobile Healthcare solutions.

The Sunrise Communications Group AG (Sunrise) is listed on the SIX Swiss Exchange in Zurich and is the leading challenger on the Swiss telecommunications market.

Sunrise is the largest non state-controlled telecommunications company in Switzerland, offering mobile, Internet, TV, and landline services to private and business customers.