StarHub Reveals Managed Device Lifecycle Management Service

StarHub Singapore Logo

Reimagining traditional device procurement models, StarHub has launched its fully-managed Device Lifecycle Management service to simplify how enterprises acquire and support mobile lines and devices for their employees.

Device Lifecycle Management is the prime offering under StarHub’s brand-new 5G Digital Workplace initiative, which consolidates essential solutions for enterprises and their employees to get the best that technology can offer and comprehensive after-sales care in a single subscription package.

A first in Singapore, Device Lifecycle Management enables enterprises to upgrade their mobile workforce to StarHub 5G with the powerful iPhone 12, iPhone 12 Pro and iPad Pro through a 24- or 36-month device leasing arrangement. In addition, enterprises gain access to device after-sales support which comes standard. If a hardware fix is required, StarHub will provide a loan set as well as doorstep collection and return delivery at no extra charge, for the repairs to be done at Apple’s authorised service centres.

“With 5G powering the new reality of remote work, we are transforming the way we offer mobile products and services for our customers to enjoy greater convenience, flexibility and cost efficiencies. We welcome enterprises to enter StarHub’s 5G Digital Workplace, our repository of integrated network, hardware and software services created to aid our customers in flattening cost variations as well as lightening the administrative workload of juggling multiple vendors and obsolete equipment,” said Charlie Chan, Chief, Enterprise Business Group, StarHub. “We want to be our customers’ trusted partner, helping them to get started with the powerful and advanced iPhone 12 and iPad Pro, and connected with peace-of-mind as they navigate the myriad adjustments amid the digitalisation push and challenging business climate.”

Offering unrivalled simplicity and value, Device Lifecycle Management allows enterprises to add on services according to their business needs. These services include mobile device management to ease the deployment of security policies, device protection with StarHub SmartSupport or AppleCare for Enterprise, and secure data erasure.

Simply by renewing Device Lifecycle Management at the end of the contract term, enterprises will be able to equip their employees with the latest available iPhone and iPad, without any additional cash outlay. They would simply need to return all leased devices, which will be properly repurposed through StarHub’s buy-back partners. Alternatively, the enterprise can choose to pay a negotiated rate to keep the devices.