Spark New Zealand (Spark) has announced a strategic agreement with Infosys, a global leader in next-generation digital services and consulting, that will support the transformation of its technology delivery model.
Leveraging Infosys Topaz1, and Infosys Cobalt2, the collaboration will contribute to reduced IT operating costs, while accelerating Spark’s strategy of enabling digital and AI-driven customer experiences.
Under the agreement, Infosys will provide its global DevOps3 and software engineering capabilities to help build, test, integrate, and deliver Spark’s systems and applications, along with monitoring and support.
Spark will continue to retain its IT assets and control its technology architecture strategy, product design and innovation roadmap, and business applications, supported by Infosys’ global reach and expertise.
Spark taps Infosys to drive technology transformation
Matt Bain, Data and Marketing Director at Spark, said, “Infosys has worked alongside our Spark teams for over 16 years to support the applications that enable us to deliver new products and digital experiences for our customers.
“We are now building on this relationship to allow our teams to focus on our technology strategy and the product roadmaps that will grow our competitive advantage, while leveraging Infosys’ global scale to execute these plans quickly and efficiently, and its investment in AI and innovation to enable us to keep delivering great experiences for our customers.”
Raja Shah, EVP and Industry Head, Global Markets at Infosys, said, “We are thrilled to deepen our long-standing collaboration with Spark and contribute to its ambitious digital transformation journey, leveraging Infosys Topaz and Infosys Cobalt.
“Our global capabilities and innovative solutions will aim to deliver significant cost efficiencies, and over time we will work together to enhance customer experience through AI-driven insights and automation.
This collaboration underscores our commitment to driving impactful change and supporting Spark in achieving its strategic goals.”
As part of the agreement, Infosys will expand its local workforce to complement its global operations and ensure that critical local support and expertise is retained in New Zealand.
