Singtel launches 5G roaming services

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Singtel has launched 5G roaming to give customers a first taste of a powerful 5G experience both at home and abroad. To kick off the launch, Singtel, as a long-time supporter of Team Singapore, is sponsoring 5G connectivity for its partner athletes to stay connected with their loved ones and fans as they represent the nation at the Tokyo Olympics.

The launch enhances Singtel’s suite of 5G offerings for consumers, making it the first telco in Singapore to achieve this milestone within a year of receiving its 5G licence.

Through Singtel 5G roaming, customers can experience seamless, ultra-fast connectivity whether they are making video calls to friends and family back home, accessing online maps or livestreaming their travelogue on social media. Singtel 5G customers on 5G NOW or 5G XO Plus plans will be the first in Singapore to enjoy 5G roaming.

Currently, 5G roaming has been enabled in 13 destinations through 18 global partner telcos, including Australia, China, Finland, Greece, Hong Kong, Japan, Philippines, South Korea, Switzerland, Taiwan and Thailand. More destinations will be added in the coming months.

“We have launched 5G roaming in anticipation of overseas travel resuming as Singapore and more countries ramp up their COVID-19 vaccination programmes. This will enable our customers to immediately roam abroad with a powerful 5G experience when the world opens up again. We are pleased that our Team Singapore partner athletes heading to the Games in Japan this month will be the early users of our 5G roaming service. We hope that by staying connected with their loved ones and fans back home, they will be able to perform at their best. We are also excited to continue providing the best sports content with free live broadcast of the Tokyo Olympics, so that fans in Singapore can cheer the team on virtually,” said Anna Yip, CEO, Consumer Singapore, Singtel.

Singtel is a long-running sponsor of the Singapore National Olympic Council (SNOC), providing support for home-grown athletes competing in major games since the 2012 London Olympics. For the Tokyo Olympics, Singtel will supply the whole contingent with roaming services, including 5G roaming and ReadyRoam subscriptions for its Team Singapore partner athletes and SNOC officials. To complete the 5G experience, Singtel has teamed up with Olympic Partner Samsung to gift Samsung Galaxy S21 Ultra 5G handsets to Singtel partner athletes.

Galaxy S21 Series 5G is designed to deliver outstanding experiences, with impressive advanced photography and videography features such as 8K video recording and a 5G compatible chipset for faster speeds. Partner athletes are able to use these handsets to enjoy the full benefits of 5G connectivity for quality video calls and seamless communication with friends and family as well as for their social media live streams.

Singtel accelerated its 5G rollout during the year, deploying over a thousand 5G sites across Singapore and was the only telco to rollout indoor 5G with coverage in popular malls such as VivoCity and Ngee Ann City. In February, Singtel launched its XO Plus plans with 5G access, allowing customers to experience immersive entertainment powered by 5G speeds of up to 1.2Gbps. In April, Singtel started issuing 5G SA compatible SIM cards to customers and launched its 5G SA network the following month. It has teamed up with its official 5G SA launch partner, Samsung, to allow selected customers to experience first hand the supercharged connectivity of Singtel’s 5G SA network on Samsung Galaxy S21 Ultra 5G handsets.