Sangoma Debuts PBXact 15 Business Unified Communication System

Sangoma Technologies Corporation, an enabler in delivering Communications as a Service solutions for businesses of all sizes, service providers and OEMs, has announced the general availability release of PBXact 15, a commercial phone system based on FreePBX, the most popular open source PBX in the world.

FreePBX is driven by the innovation of a very large community of developers and consultants who are committed to delivering the best features for every application.

PBXact 15 makes system management simpler with a redesigned backup and restore process that handles the backups on a per-module basis. Now administrators can create custom backups, perform a cross-version backup, and restore and enjoy more options for keeping data safe.

The new Backup & Restore now allows users to back up from an older version of FreePBX and restore it to the latest version. The new features remove the roadblocks that forced users to remain on old versions of the FreePBX.

"We are very excited to provide our customers with a clear upgrade path forward with PBXact 15. With the new backup and restore feature, customers can simply backup their old PBXact 13 and 14 and restore it on new PBXact 15, something that was never possible before," said Nenad Corbic, Chief Technology Officer at Sangoma.

Along with PBXact 15, Sangoma has created a new Upgrade Wizard. With the new FreePBX to PBXact upgrade wizard with flexible per-user licensing, customers can easily convert their existing FreePBX systems to PBXact.

Users will also see increased system performance with the transition from AGI to FastAGI. In previous versions of PBXact, each phone call on the system could spawn several AGI processes, and this could become a bottleneck on systems with a large number of calls. By moving from AGI to FastAGI, this change results in less system overhead for each call made on the system.

PBXact 15 also introduces a technology preview of a new built-in API powered by GraphQL. The new API makes it easier to integrate with third-party applications and enables users to create more efficient business workflows and processes. As of today, there are 10 modules in production that take advantage of the new API with others currently in various stages of development.

"I'm pleased to see our global development team continue to collaborate closely and continue to move the product forward," said Mike White, Vice President of Open Source Sales at Sangoma. White continued, "The teams are focused on both improving innovation and improving process which shows in the work that's been completed in PBXact."

PBXact combines the best features of popular open source FreePBX together with Sangoma's extended commercial and cloud services modules designed to automatically integrate the complete range of Sangoma and 3rd party product lines, creating a true end-to-end solution for all businesses large and small.