Total Wireless has announced an expanded partnership with Western Union, bringing a suite of Western Union’s financial services to the Total Wireless retail footprint nationwide. Services begin in select stores and will expand to additional Total Wireless locations across the country through the end of 2026, giving communities greater access to money transfers, bill pay and money orders at participating locations.
Eligible Total Wireless customers on MAX 5G BYO, MAX 5G and ALL ACCESS plans continue to receive one fee-free Western Union money transfer, on us, each month. The benefit can be redeemed through Western Union’s website, mobile app and participating Total Wireless stores.

“Our stores are gathering places in the communities we serve,” said David Kim, President of Verizon Value. “By adding Western Union to the retail experience, we’re expanding access to everyday financial services for everyone. Whether customers need to send money, pay bills, or purchase money orders, they can now do it at Total Wireless, right alongside getting the reliable 5G connectivity they count on. That’s what it means to put community first.”
The retail expansion builds on Total Wireless’ June launch as the first U.S. wireless carrier to offer monthly money transfers at no additional cost, extending the brand’s commitment to delivering meaningful value beyond connectivity.
What’s available
Services for all customers: Bill pay, money order, and money transfer services are available to all customers at standard Western Union rates.
Plan benefit: Eligible Total Wireless MAX 5G BYO, MAX 5G and ALL ACCESS customers continue to receive one monthly fee-free Western Union transfer on us.
How to access: Online at westernunion.com, through the Western Union app, or in person at participating Total Wireless stores.
Global reach: Send to 200+ countries and territories backed by Western Union’s network of more than 360,000 payout locations worldwide.
“Millions of customers rely on Western Union to move money across borders with speed and confidence,” said Jesse Mory, Senior Vice President of Strategic Partnerships at Western Union. “By bringing our services to Total Wireless stores, we’re meeting more customers where they already shop and expanding access to reliable, convenient financial services. This partnership strengthens our presence in communities where our customers live and work.”
