Redknee Solutions Inc., a provider of real-time monetization and subscriber management software, is supporting Vodafone India to deliver the benefits of real-time charging to its Pan-India active prepaid and postpaid data subscribers.
Vodafone India is leveraging the latest release of Redknee Unified Charging to boost its data subscribers’ adoption and enhance customer satisfaction. In addition, Vodafone India will use Redknee’s customer care solution to provide advanced customer care and self-service on web and smart devices, and engage with them using their customers’ favorite social media platforms.
This significant solution upgrade highlights Redknee’s expertise to enable Tier 1 service providers with innovative, real-time solutions to support their next generation network investments and deliver superior support to customers.
Vishant Vora, Director, Technology, Vodafone India commented:
“Vodafone India operates in one of the most competitive markets in the world where the use of data is growing. Redknee’s converged charging solution’s is pivotal to Vodafone India’s ability to effectively drive customer loyalty and generate new revenue. With Redknee’s solution Vodafone India can provide personalized data services and differentiated tariff and price options to enhance the customer experience.”
Lucas Skoczkowski, CEO, Redknee commented: “We are extremely pleased to support Vodafone India’s data growth strategy with our end-to-end, real-time Redknee Unified platform. Partnering with this Tier 1 service provider demonstrates Redknee’s capability to deliver greater scalability and flexibility to monetize new revenue streams. The accelerated adoption of 4G/LTE services and rise in mobile broadband in the APAC region validates the growth opportunity for Redknee to expand the presence of our integrated charging, billing, policy management and customer care platform. Redknee is continuing to invest in our market-leading portfolio to advance our position as the provider of real-time monetization and subscriber management software solutions to support the most innovative and fastest growing service providers in the world.”
Supporting Pan-India data subscribers at Vodafone India today, Redknee systems are meeting the demands of the rapid growth of data services, smartphones, devices and applications, as well as new services such as, machine-to-machine (M2M) communication for smart metering, vending machines and logistics.