Redknee Solutions Inc., a provider of real-time monetization and subscriber management software, has announced that a Tier 1 Operator in North America has extended a contract, with the extension worth more than US$5 million to Redknee, in support of the operator’s Mobile Virtual Network Enabler (MVNE) strategy.
With Redknee’s MVNE solution the Tier 1 operator is able to implement its customer engagement strategy, focusing on encouraging online or community based support and reducing the use of more costly traditional customer care solutions.
Redknee’s billing and customer care solution provides the agility and flexibility to implement this capability, while providing the scalability for future growth. This significant contract highlights Redknee’s ability to strengthen relationships with existing customers and to become a long-term partner that assists Tier-1 operators with all aspects of their business, including the provision of large-scale solutions for MVNO and MVNE operations.
Leveraging Redknee‘s converged billing solution, the operator can accelerate its MVNE and multi-brand growth strategy, including the launch of new consumer and partner brands and additional MVNOs to the market from this centralized platform. Redknee’s converged billing and customer care solution provides service providers with an innovative platform that enables fast time to market to launch new services, while minimizing the investment risk with low initial setup costs.
Speaking on this development, Lucas Skoczkowski, Redknee’s CEO said, “Redknee is excited to support this Tier 1 Operator in North America with its exciting MVNE growth strategy. By using Redknee’s converged billing and customer care platform, the operator can support new and innovative business models, products and to reduce time to market in support of its aggressive marketing and loyalty programs to drive growth and profitability. This is a strategic deal that reinforces the strength of Redknee’s expertise and capabilities, and its ability to support Tier 1 operators to support multiple business models and provide multifaceted solutions.”