BT has appointed Peter Leukert to the role of Chief Digital Officer, in which he will have responsibility for leading BT’s Digital unit and driving the company’s digital transformation.
Peter is currently Group Chief Information Officer at Deutsche Telekom and will join BT on 1 September this year and be a member of the Executive Committee, reporting to Allison Kirkby, Chief Executive.
BT’s Digital unit is at the heart of the company’s modernisation and transformation. It plays a critical role in the bold customer experience-led transformation underway, as we radically digitalise and simplify our internal and customer-facing systems and processes to be better for all our stakeholders. Our Digital unit is also a catalyst for digital thinking, and in how we embed data and AI in everything we do, in order for us to become the most trusted connector of people, business and society.
Peter has been Group Chief Information Officer at Deutsche Telecom (DT) since 2017 where he has led a significant and successful transformation of their IT and Digital platforms, products and services, and been a key contributor to the customer experience led transformation that has fuelled DT’s recent growth. He has held previous roles at McKinsey & Co, Commerzbank and the New York Stock Exchange in Germany and the US.
Allison Kirkby, Chief Executive, BT, said: “I’m delighted to welcome Peter to BT. He joins the business at an exciting time as we focus on simultaneously investing in the UK’s leading fixed and mobile networks while transforming our operations to radically improve how we serve our customers.”
Peter Leukert said: “I’m thrilled to be joining BT. The opportunity to transform and simplify BT’s operations will improve customer outcomes and drive sustainable business growth, and I am really excited to get started.”
Until Peter joins BT in September, Howard Watson will continue to lead the Digital Unit alongside his responsibilities as Chief Networks and Security Officer.
