Optus has changed prepaid mobile with its new “click and connect” Optus Flex plan. Now allowing customers with an eSIM capable device to join Optus with a new mobile number in just a few taps all through My Optus app, this brand new end to end in-app experience removes the need to go in store or purchase a physical SIM. The new quick, easy and hassle-free experience gives customers the ultimate ‘in app’ control of their mobile plan.
Customers have the choice to take up a daily, weekly, fortnightly or monthly plan that can be canceled anytime. Starting at just $1 for 1GB per day, Optus Flex offers great value and flexibility and allows Optus customers to scale their plans to suit their needs, including by purchasing add-ons, whether it be an Unlimited Data Day, Optus Sport or international talk to stay close with family and friends.
Optus MD of Marketing & Revenue, Matt Williams said, “Creating unique customer connections is what drives us day-to-day at Optus, which is why we’re making it easier for our customers and delivering a ‘digital everywhere experience’ with the option to purchase, set up their new plan, add more data or make updates entirely within My Optus app. This type of new, seamless digital experience is the future of the mobile industry, and we are very excited to be a leader.
“We also know that finding ways to practice sustainability and being environmentally friendly is of the utmost importance for our customers. We are keen to make these changes as simple as possible to integrate into their everyday lives, and by selecting to activate digitally, customers can save another bit of plastic from our oceans and another delivery truck on our busy roads.”
New Optus customers with a compatible device who are looking to get a new number can expect to take advantage of the complete experience through My Optus app from today. For existing customers looking to sign up to Optus Flex, they’ll find customer care on standby, ready and willing to help.