Optus and Uber have joined forces to offer customers instant gratification through an ultra-fast device delivery service from select ‘Yes’ Optus stores in Sydney, Melbourne, and Brisbane.
In an Australian first, the pilot program with Uber makes it even easier, and quicker, for Optus customers to connect with the things they love with more flexibility and choice over their Optus experience - and access to the latest smartphones to customers’ homes in around an hour.
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Matt Williams, Optus Managing Director of Marketing and Revenue, said, “Optus creates innovative options and wow moments that customers love, which is why we are excited to be leading the industry through our partnership with Uber.”
“No other telco offers this kind of signature service and with Australia’s fastest 5G, we continue to raise the bar on value and service by providing one of the fastest technology delivery services in Australia and connecting our customers with the technology that improves their lives quicker than ever before,” said Williams.
Lucas Groeneveld, General Manager for Uber’s Retail business in Australia and New Zealand, said, “It’s fantastic to work with Optus and utilise the Uber Direct network in Sydney, Melbourne, and Brisbane to get Optus customers their orders as soon as possible.
“Customer expectations are evolving, and we believe fast delivery is a game changer. Being able to order a new phone and have it arrive in about an hour will set a new standard for convenience that we think Optus customers will love,” Groeneveld added.
To participate in the trial, customers can simply call their local participating store and place an order over the phone and receive their order that same day, subject to eligibility, location, and delivery availability.