Optus Taps Cisco to help UWA transform students’ engagement


The University of Western Australia (UWA) has reached another milestone in its digital campus journey, working with Cisco to deploy app-based software solution Involvio using its integration partner Optus.

The partnership between UWA, Cisco and Optus will enhance both student engagement and student learning.

The Involvio platform combines mobile applications, artificial intelligence and communication capabilities to support students. UWA is the first Australian University to use the technology.

Ken Boal, Vice President, Cisco Australia and New Zealand said by “embracing the technology, such as artificial intelligence, UWA has placed itself at the cutting edge of the student experience. “Cisco is committed to supporting higher education. Involvio uses our rich technologies to drive student success.”

For students, the platform will provide a one-stop-shop where they can access all the information they need from what’s happening on campus to resources that assist them with their studies.

John Paitaridis, Managing Director, Optus Business said, “Digital transformation is a top priority for the tertiary sector and we’re proud to be working with such an established and respected institution such as UWA to deploy technology solutions to drive innovation.”

“In addition to delivering a fully digital engagement experience, through the use of the app based solution, Involvio’s artificial intelligence features will provide valuable insights to enhance the student experience.”

In addition to delivering a fully digital engagement experience for students, through the use of Wi-Fi, Involvio’s artificial intelligence features will deliver valuable insights to UWA.

UWA Chief Digital and Information Officer Warwick Calkin said he was pleased to be working with Optus and Cisco and for UWA to be the first to trial the software to connect students to fast, useful, real-time information.

“Student feedback has indicated the need for an app that houses a suite of information and UWA is pleased to be putting this feedback into practice to support students,” Calkin said.

“Students will be able to use the app for information on campus events, timetabling, and maps to get to classes, engage in co-curricular activity, participate in discussion forums, enrol in units and plan assignments. The app will digitally connect students to all the information they need.”