Ooredoo, Ericsson Launch M2M Platform in Indonesia


In line with Ooredoo’s focus towards smart solutions, Ooredoo’s Indosat and Ericsson have launched a cloud-based Machine-to-Machine (“M2M”) platform in Indonesia.

The platform, Ericsson Device Connection Platform (DCP), uses innovative technologies suited to developing markets, which create connected solutions to existing problems. Indosat is the first member of Ooredoo Group to launch this M2M platform with Qatar, Algeria and Tunisia scheduled to follow this year.

Dr Nasser Marafih, Group CEO, Ooredoo commented: “We are proud to offer this cutting-edge technology solution. Our cloud-based M2M service delivers a higher, faster level of support and more agile service for business customers. This launch is the first in a series of group-wide innovations that will deliver better results for businesses. Additionally the platform will play a key role in speeding up the implementation of smart city technologies, supporting our customer’s Connected Lives and helping develop smarter economies, smarter infrastructure, smarter environments and smarter governance in the markets that we operate.”

In 2020, it is predicted that there will be 50 billion connected devices around the world, enabled through the growing use of IoT/M2M communication. In Indonesia, IoT/M2M technology will drive business growth in sectors such as banking, transportation, energy, and public services through smart city. To contribute to this growth Indosat has a clear strategy and focus as well as an extensive range of IoT/M2M products and services from connectivity, managed connectivity and end-to-end solutions that are relevant and beneficial for businesses, government and consumer society.

Alexander Rusli, President Director & CEO, Indosat, says: “One of Indosat’s missions is to provide products and services which enhance the quality of the communities we operate in. Our commitment extends further to promise delivery of the best business customer experience through these services. By partnering to provide best M2M products and solutions we have realized one of our missions and commitments here in Indonesia.”

Thomas Jul, Head of Ericsson Indonesia and Timor Leste, says: “M2M will enable the full potential of our vision of the Networked Society, where everything that benefit for being connected will be connected. With Indosat we will explore the opportunities that will arise with M2M and empower people, business and society in Indonesia.”

IoT/M2M platforms are increasingly important and today offer businesses, government and individuals countless end-to-end solutions. They enable the management of business processes around the full lifecycle of the device starting from the factory, including logistics, day-to-day usage and retirement, support of Business-to-Business (B2B) processes such as procurement, billing/charging, and even Business-to-Consumer (B2C) processes such as retail towards consumers.

They enable real time monitoring of IoT/M2M traffic, including volume and advanced diagnostics, they also support fraud detection features, including the ability to set traffic caps and issue various reports. Online ordering and trouble ticketing functions increase operational efficiency. The API offered allows customers to integrate their back end systems and processes with M2M Platform to access its data and capabilities.

With the launch of this innovative IoT/M2M service in partnership with Ericsson, Ooredoo demonstrates the company’s commitment to using its bigger, faster network to provide next-generation services to customers across its footprint. Ooredoo is already working with a number of leading organisations to support the development of smart cities, and has signed a strategic alliance with KT Corporation of Korea to introduce new concepts and innovations.