OnePlus unveils its largest Experience Store, strengthens retail foothold in India

OnePlus Logo

OnePlus, a global technology brand, unveiled its largest OnePlus Experience store globally in Hyderabad, India. The iconic store was unveiled in an innovative digital launch making it the first of its kind, the technology-led launch of a retail store by the brand.

Located at the Himayat Nagar Hyderabad, the first-of-its-kind Experience Store is spread across 16,000 sq. ft. and is called the OnePlus Nizam Palace, owing to the rich cultural heritage of the city. Aligned with OnePlus philosophy of “burdenless design”, the OnePlus Nizam Palace flaunts a distinctive architectural design. The unique design sets it apart from the other stores and elevates the brand’s premium retail experience with its unique offerings. This is also the first-ever fan-controlled store reveal on Twitter live.

The outer aluminum facade symbolizes a bright and lustrous future. And the red brick wall beneath represents the brand’s loyal, rooted community, depicting its strong foundation cemented by the brand’s impenetrable core values.

The Super Experience Store features tech-leading aspects such as interactive desks for product catalogues and horizontal LED walls showcasing the latest #ShotOnOnePlus content by the community across India using OnePlus devices. It also includes a large customer service center with dedicated glass cubicles for customers to meet and consult service executives, thus ensuring transparency in the service provided. In addition, the store exhibits unique visual display elements showcasing the newly launched OnePlus 8T 5G. Highlighting the futuristic elements of the brand, the visual display elements offer one of a kind consumer experience with holographic display of the key product features, while emulating a camera lens effect.

Located in a prominent IT hub of the country also consisting of OnePlus’ rapidly growing community base, the new OnePlus Nizam Palace also looks to serve as the new hub for community meetups in Hyderabad. The new Experience Store launch was also the first ever community-led store launch of OnePlus. The virtual launch was driven by the community’s consistent digital engagement on the brand’s Twitter page leading up to the virtual unveiling of the store. The OnePlus community also experienced a virtual tour of the new store upon launch.

After a successful Q2 2020, OnePlus maintained its leadership in the affordable premium segment of the smartphone market in India based on the Counterpoint report for Q3 2020. This success was driven by the sales of the popular OnePlus 8 launched this year. Similarly, the recently launched OnePlus Nord which marked the brand’s foray into the upper mid-tier range also emerged as the No.1 selling smartphone in the segment. As a result of the overall positive response for the brand, OnePlus also crossed 1 million smartphone shipments in a single quarter for the first time ever, as per the Counterpoint report for Q3 2020.

The new OnePlus Nizam Palace is a part of the brand’s ongoing endeavor to enhance its offline presence using an omni-channel strategy. OnePlus is currently present in over 5000 offline stores including partnered stores across India. In line with its ongoing offline expansion in the country, OnePlus will invest INR 100 crores towards deeper market penetration across omni-channel retail business. This also includes extending the brand’s premium offline experience beyond metro cities and expanding to the interior regions through new retail partnerships. Additionally, the brand aims to cover 100 cities through its service center network in the next year.

Addressing the launch of the new OnePlus Nizam Palace, Vikas Agarwal, General Manager, OnePlus India, said, “OnePlus remains committed to achieving long-term growth in India. We chose Hyderabad to open our first R&D centre in the country and today we are proud to be back in the city with our largest experience store. The new OnePlus Nizam Palace sets a new benchmark in the retail segment redefining how consumers experience the premium OnePlus offerings. And it brings us even closer to our community members. Retail store launches in India usually entail the presence of celebrities to unveil the new stores. At OnePlus, our community served as our most valuable celebrities and brand ambassadors who unveiled this special Experience store for us. We look forward to successfully serving the needs of our community with the new store while placing the safety of our community and team at utmost priority.”

In line with the store launch, OnePlus has deployed stringent safety and hygiene practices while adhering to the government protocol. These health safety measures include thorough sanitization of store premises, social distancing measures, frequent staff temperature checks as well as mandatory use of masks.