Magnaquest Debuts Cloud based ‘SURE’ Billing and CRM Solutions for Utilities Market

SURE! Logo

Hyderabad, India based Magnaquest Technologies, with its focus in the Billing and CRM domain is set to mark new beginnings by introducing its ‘SURE’ – solution for the Utility Billing and CRM needs of the global utilities market.

As the Utilities industry faces immense number of challenges in terms of addressing the government regulations, revenue assurance and improvements, customer satisfaction, operational efficiencies along with the pressures of transformation to a Smarter Utility, SURE! (a Magnaquest product) a Cloud-based Utility Billing solution, can serve as a one stop solution for Utility companies’ complete meter to cash requirements.

SURE! Utility Billing services provide access to multiple dynamic pricing options to Utilities and offer several convenient payment options to Utilities’ customers thus enabling faster and timely collections.

This enables Utility companies to achieve improved and speed collections, reduced staff costs and debts. SURE! Utility CIS integrates seamlessly with not only the traditional Metering infrastructure put in place by the Utilities worldwide, it also integrated equally effortlessly with the Smart Metering infrastructure put in place by the forward looking modern Utilities.

SURE! Utility CIS solutions are flexible enough to support the regulated as well as deregulated or retail Energy markets. At the same time, the solution can also support the Billing needs for Water Utilities irrespective of the Metering infrastructure.

Having proven itself in the PayTV, Broadband, Multiplay and Cloud markets already, SURE! solution from Magnaquest is naturally suitable for adaptations in Smart Cities IT infrastructure where it can support seamless Billing across services that are used over the modern metering technologies as well as provide a single bill for consumers for use of several resources such as PayTV, Broadband, Energy, Water, Gas or any other meter-based services that can be opted by the Smart Cities residents for use over networks.

Chief marketing Officer, Ramakrishna Mashetty mentioned that, “SURE! solution from Magnaquest has already been deployed by one of the top 5 US Energy Utilities companies for its home utility billing needs. Other than the above, SURE! solution will now provide new differentiating features in terms of payment options that include mobile app based payments, kiosk based payments to serve Utility companies’ varied class of customers. SURE! also offers a new communication platform for Utilities and their customers in the form of Mobile Self-Care Portal enabling utility customers to manage their Utility bill payments and service requests via their smartphones.”