How Vodafone is Enabling Mobile Workforce with Digital Workspace


By Zia Askari |

As today’s enterprise community looks forward to enhancing its productivity while at the same time reducing on the CapEx and OpEx – Mobility driven solutions are set to enable this transformation for the enterprise in the workspace.

Steve Nash, Principal Mobility Specialist, Vodafone Global Enterprise spoke about the issue of enterprise mobility management at recently held CommunicAsia2015 in Singapore and also shared Vodafone’s experience towards enabling mobile workforce and digital workspaces.

“As far as enterprise is concerned, everything is connected! Your customers, your employees, your partners, your devices(IoT) as well as your applications (XaaS). Hence in such a scenario enterprise needs a platform that is easily accessible on the cloud – searchable with data analytics capabilities and completely automated,” he explained.


How Enterprise Mobility Takes Flight

As an enterprise moves towards embracing next generation mobility solutions – it must have control beyond technology, map its policy on system and then finally get people on board.

While sharing a Vodafone case study with a prominent European consumer goods business, Steve Nash shared how Vodafone delivered on a vision of “Mobile Enterprise Services” and accelerated the deployment of 32,000 devices live in first 6 months.

What was a challenge?

The enterprise faced loss of control over employees use of mobile devices –due to unbridled BYOD adoption.

No restrictions on app downloads

Cost control issues

No differentiation between personal and corporate apps

The Advantage

Accelerated Deployment -32,000 devices ‘live” in first 6 months

50k Apps under management: Personal and Enterprise Apps

3rd party supplier management

Vodafone Solution

Vodafone delivered on a vision of “Mobile Enterprise Services”

Mandate to manage over 60,000 devices in 10 countries

Track & monitor all traffic through the platform

BYOD portal, support desk & audit services for better management

Talking about another case study with a prominent Airline company in Asia Pacific, Steve Nash described how Vodafone has enabled Wi-Fi driven streaming solution to drive seamless access to in-flight entertainment services.

The Vodafone Solution

#1: Vodafone deployed solution to stream content over Wi-Fi in aircraft to connect to a media server. As a result of this deployment, passengers could download app on their devices or could use the device provided on flight to access entertainment.

#2: Connected iPad managed & secured by Vodafone’s Device Manager and wrapped with full end user managed service. Flight bag applications with range of managed applications like Good Reader.

What were the challenges?

#1: Upgrade In-flight Entertainment

Need for a innovative idea to also reduce weight to save fuel.

Desire to install modern solution that’s easy to update and collect analytics

#2: Move to a Paperless Cockpit

Need to streamline process, reduce paper & on-board weight

The Advantages

#1: On ground Vodafone M2M + GDSP platform updated content & collected analytics off devices

4000 MDM connections & managed services delivered thus far

#2: Removed the need for lengthy print-outs of passenger manifest and pre-flight data sheets.

Over 1200 iPads + connectivity & managed services solutions implemented

“It is very important for Enterprise to look at mobility while keeping in mind their policy deployment from start to rollout and beyond. They need to focus on security and compliance policies –mapped to employee touch points and also get employee response to further fine-tune their mobility strategies,” he explained.

Mobility and Beyond…

There is no doubt that there are rapid changes happening in an enterprise environment. The confluence of cloud, mobility, social networking and big data or analytics, is making most medium and large enterprises rethink their enterprise mobile strategies. Employees are bringing their own devices, downloading their own applications and creating their own IT. The IT must respond, in time in order to stay relevant.

In such a scenario, it is the responsibility of an enterprise to create a truly next generation mobile workforce operating in a digital workspace and increase on its productivity.

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