HKT and Huawei have jointly established the Digital Transformation Practice Center (DTPC), which aims to share the experience and practices of HKT gained during its digital business transformation journey and to help guide the digitalization process of other carriers.
The DTPC will be set up by mid-2018 in Hong Kong, the heart of Asia, welcoming guests from all over the world.
HKT has earlier worked with Huawei to carry out the end-to-end digital business transformation project, covering service and operation transformation as well as infrastructure cloudification for the realization of customer-centric “ROADS” (Real-time, On-demand, All-online, DIY, Social) experience. With the successful pre-commercial launch of the first phase of this project after 18 months of hard work, HKT is now equipped with extra flexibility, agility and digital capabilities in its networks and systems to enable speedy launch of new services, automated service deployment, as well as further transformation of its business digitally.
Riding on the success of HKT’s digital business transformation, HKT is joining hands with Huawei to establish the DTPC where members of the HKT & Huawei digital business transformation project team will provide on-site sharing of the experience and practices gained in the transformation journey with visitors. Besides, HKT will mirror its digital transformation products, services and operations platform to the DTPC, together with Huawei Cloud Open Labs, to allow visitors to gain hands-on experience on the transformed services and agile capabilities of HKT’s cloud platform.
The DTPC is also a platform for exploring and solving the problems carriers are facing as they go digital. Leveraging this platform, HKT and Huawei will further innovate new products and services, incubate solution capabilities and products, pilot new approaches to digitalization, and develop relevant products and offerings. In the meantime, HKT will distill its transformation journey into actionable items that will help other carriers expedite their own digital transformation process.
Mr. Peter Lam, Managing Director of HKT Engineering, said, “It has been a pleasure working with strategic partner Huawei to pioneer the ROADS-driven digital transformation project. We have built all new cloud infrastructure and platforms to strengthen HKT’s digital operation capabilities and improve our customer service. We hope to work more closely with Huawei going forward to share our best practices with the industry and accelerate digital transformation across the globe.”
Dr. Howard Liang, Senior Vice President of Huawei, Chairman of Open ROADS Community, said, “To ensure our joint success of this transformation, we have fully aligned with HKT top management for the strong commitments. We jointly put ROADS-driven operation and infrastructure transformation into practice for business outcome. We look forward to working with carriers and partners around the world to make their digital business a reality.”