Gen II Fund Services, LLC (“Gen II”), an independent fund administrator in the alternative investment space, has chosen NTT Ltd., a global technology services provider, as its managed cloud services provider to accelerate its digital transformation journey.
Gen II Fund Services leveraged NTT’s advisory and digital services experts to modernize and manage its IT infrastructure to improve operational efficiencies and enhance its customer service.
The new multi-year agreement will consolidate Gen II’s cloud support and security desks into a powerful platform leveraging NTT’s global scale and industry-leading hybrid cloud capabilities, providing the firm and its clients with enhanced efficiency, security, and scalability in a singular global solution.
The partnership will create a service desk available 24/7/365 to all Gen II staff globally across time zones. Strategically located onshore in the U.S., the service desk will further improve the consistency and coverage of Gen II’s world-class client service.
“We are pleased to partner with NTT as we continue to further enhance our technology infrastructure and provide our clients with innovative technology solutions,” said Steven Millner, Managing Principal and Co-Founder, Gen II. “Gen II was an early adopter of cloud infrastructure and digital solutions and through our partnership with NTT, we continue to invest in a scalable global platform for future growth.”
“By bringing NTT’s expertise in cloud services and security to Gen II Funds, we have designed and will manage an innovative cloud infrastructure that will enable Gen II to deliver superior customer service, while improving operational efficiencies,” said Tyler Affolter, Senior Vice President, Managed Services, NTT Ltd.