Riding high on its innovative approach, Elitecore Technologies, a global provider of real-time monetization, subscriber management and customer experience solution to CSPs announced that the company has improved its position in the niche player quadrant of 2015 Gartner Magic Quadrant (MQ) for Integrated Revenue and Customer Management (IRCM) for CSPs.
The improvement is attributed to Elitecore’s ability to execute and completeness of vision. Gartner has evaluated Elitecore solutions comprising billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions.
Nikhil Jain, CEO & Managing Director, Elitecore Technologies says, “We are delighted to have improved our position in 2015 Gartner’s Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs.”
He further adds, “Our product roadmap is aligned with the CSPs’ evolving need to monetize their next generation services. Our innovative solutions, aggressive roadmap, functional capability and flexible approach in fulfilling CSPs’ technical requirement to roll out next generation services will continue to deliver on our promise to provide the competitive advantages needed to win in the era of digitization and customerization.”
Elitecore IRCM platform supports open standards and is network agnostic, enabling operators to save on infrastructure cost resulting in reduced TCO. The modular architecture facilitates the operators to plug in new modules on demand without affecting the legacy systems, thereby seamlessly integrating with complex network architecture for new roll outs. Elitecore supports various Industry-accepted delivery models including Built-Operate-transfer (BOT), Managed services, Operations and maintenance and cloud-based hosted model.
Elitecore’s RCM platform’s recent successes include Long Term Evolution (LTE) networks, mobile virtual network operators (MVNOs) and mobile virtual network enablers (MVNEs), cable and pay-TV operators, Wi-Fi and fixed-mobile convergence, by enabling them with a successful rollout of next-Gen services, customer acquisition and retention, generating new revenue models and gaining complete user experience management.