Broken Sea Cable Cause Speed Disruption with Philippine’s PLDT


In a major Internet disruption, Philippine based telecom company PLDT, which is the country’s largest broadband ISP, is currently hit by slow Internet speed that’s affecting many of its subscribers in the country. This comes close on the heels of breaks in two internet fiber lines in the Asia Pacific Cable Network (APCN).

The telco company explained what’s happening in a post n its Facebook page on 28th of March.

According to PLDT Facebook update, one of the major international undersea cable systems in the region — the Asia Pacific Cable Network (APCN) — recently suffered two fiber breaks in the areas between Taiwan-Japan and China-Korea.

“This has impacted on telecoms traffic in a large area of the Asia Pacific region, including the Philippines. As a result, this may affect your data service.  The APCN consortium that manages the cable system is now undertaking repairs and expects to finish in mid-April. In the meantime, we have re-routed voice and data traffic to two other international cable systems — the Asia-America Gateway and the Asia Submarine Cable Express.” The update adds.

Despite the ongoing fixes, a number of the telco’s customers are complaining on its Facebook page and even asking for rebate in tariffs to compensate on this issue. The problem seems to have started in the middle of last week.

Founded on November 28, 1928, Philippine Long Distance Telephone Company or popularly known as PLDT, is the leading telecommunications provider in the Philippines. Through its three principal business groups – fixed line, wireless, and information and communication technology – PLDT offers the largest and most diversified range of telecommunications services across the Philippines’ most extensive fiber optic backbone and fixed line, cellular and satellite networks.

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