Bouygues Telecom has launched a new, cloud-native Analytics and Performance Management solution, based on Polystar‘s Kalix solution suite, marking the culmination of a multi-year migration program.
Seeking to maintain its already strong reputation for network and service quality, and to embrace a cloud-native, state-of-the-art architecture, the Bouygues Telecom team sought to introduce a new performance management solution aligned with its IT transformation goals that could also provide enriched data at new levels of granularity.
The Bouygues Telecom network spans multiple mobile network generations, and solutions from a range of different vendors, across RAN, core and transport domains. The new solution extends to all these different vendors – and consolidates data from both RAN and Core networks, while enabling new integration options and delivering new levels of insight.
In addition, the migration to a fully cloud-native architecture enables Bouygues Telecom to enhance operational resilience, strengthen security protocols, and improve integration with other platforms through expanded API exposure.
Working in close partnership with Polystar, the teams led customization of the Kalix dashboards for the integration and presentation of the enriched data set, with the development of a new syntax for KPIs. This dramatically streamlined KPI presentation to users, with the additional benefit that custom KPIs could also be generated, when required for deeper analysis.
“Our ambition was to boost overall performance and satisfaction for our customers, through a unified solution that was aligned with our IT evolution and the need to obtain more granular insights. Our journey to launch benefited from extended collaboration between our teams to deliver the new levels of insight and to achieve the customization we required,” said Jean-Paul Arzel, CTIO of Bouygues Telecom.
The complex network included more than 60 different systems in the core, together with multiple RAN solution providers. As a result of the deployment, Bouygues Telecom can integrate a wider range of data and leverage that data across other operational systems, with KPIs to match highly specific requirements.
“Together with Bouygues Telecom, we created a new way to access and understand the operational KPIs that matter most, while fully supporting the goals of their IT team. This transformation reflects both the trust Bouygues Telecom placed in Polystar and the flexibility of our solutions to meet the needs of a leading national operator,” said Stephen Preston, CEO of Polystar.
The combination of Polystar’s Kalix Analytics and Performance Management provides a modern and innovative solution that delivers the versatility needed to meet the requirements of any operator and any network today. At the same time, it can be adapted to specific operational and IT goals. The new solution also serves as a foundation for deeper insights and future evolution as Bouygues Telecom continues its transformation journey.
