Batelco, the national telecommunication company in Bahrain, has signed a partnership agreement with e-Boks, a Nordic provider of secure platforms and digital postboxes.
e-Boks offers companies and public authorities a user-friendly platform for digital communications, enabling customers to send any kind of important documents to their users and engage in a secure two-way communication with them.
The partnership agreement was signed on the new platform by Batelco and e-Boks during a recent virtual meeting, attended by officials of both parties. This new platform to deliver the service in Bahrain is built on Amazon Web Services (AWS), benefitting from its highly secure, scalable, and feature-rich cloud services.
Batelco Chief Digital Growth Officer, Mohamed Al Khalifa, said that the signing of the partnership on the new platform is in line with new developments in the application of digital technology that add convenience and enhance customer lifestyle.
“We have chosen e-Boks because of its value proposition in terms of the ability to offer an effective national level service with a secure and user-friendly digital communication platform ideal for official communications,” he said.
“It’s part of our digital growth strategy to collaborate with partners that provide digital solutions which have proven to be successful in other parts of the world and can be adapted to our local and regional needs. Among the many benefits of utilizing digital postbox services are improved productivity and lower costs by eliminating manual processes of handling physical documents, and furthermore contributing to the reduction of the carbon footprint by switching from paper to digital, which additionally supports the UN Sustainable Goals.
“We believe that this is the future of communication between organizations and their clients. Consumers and businesses are increasingly looking for seamless transactions and services that can be provided remotely and effectively. With this partnership, we have the ability to provide a world class digital solution to the region that have proven to be successful in a country that is considered to be one of the best in digital services.” he added.
e-Boks CEO, Ulrik Falkner Thagesen, said that e-Boks is looking forward to the collaboration with Batelco, as a well-known telecommunication brand in the Middle East region that serves customers both in the Public and Private sector.
“We see Batelco as a very strong partner who has the capability to build a new market for a digital infrastructure solution as ours. Denmark has just been proclaimed the world’s most advanced country in terms of public digitalization, and behind this success story is e-Boks and our state-of-the art digital postbox solution. With Batelco we now have the possibility to unleash the great potential in digitalization in the region by welcoming both public authorities and private businesses to our secure platform, from where they can communicate more efficiently and safely with their clients”.
e-Boks is a trusted Nordic provider of secure platforms and digital postboxes and official supplier for public digital post in Denmark, Norway, Sweden and Ireland, and who also deliver their platform as a service in several other countries around the globe. As a leading digitalization partner, they offer companies, public authorities and citizens an effective, secure and user-friendly platform that facilitates services and integrations and enables digital distribution, interaction and storage of important digital information.