Vodafone, RingCentral launch cloud communications platform

Vodafone and RingCentral, Inc., a provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, have launched ‘Vodafone Business UC with RingCentral’, a cloud communications platform offering organisations more choice, flexibility, and simplicity when it comes to workforce collaboration and remote working.

The way businesses work and collaborate has transformed significantly. There is an increased focus on helping people work from anywhere, with secure and reliable communications tools including team messaging, video meetings, and a cloud phone system. The cloud communications platform ensures businesses have an agile and reliable solution to meet the challenges of today’s hybrid working environment so people can be productive and get their work done, wherever they might be.

This new unified communications platform from Vodafone and RingCentral is particularly important to organisations preparing for the impact of the UK’s 2025 shutdown of existing ISDN and PSTN networks, which the vast majority of businesses rely upon.

‘Vodafone Business UC with RingCentral’ provides businesses with an effective way to move from existing infrastructure on to cloud connectivity through a single, unified app. The solution is highly secure and robust and offers an expanded portfolio of unified communication and collaboration capabilities, including call recording and HD video meetings.

These features can be run standalone or integrated with various business applications, including Microsoft 365 and leading Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Helpdesk services – ensuring everything works in sync.

Vodafone Business UC with RingCentral includes real-time analytics, extensive call management, and team collaboration and task management capabilities, which will be available to businesses of all sizes.

Nick Gliddon, Business Director, Vodafone said: “We’re excited to be working with RingCentral to bring to market a unified communications solution that meets a real business need. This platform will help people work effectively and securely no matter where they are.”

Yves Desmet, Vice President, Global Service Providers EMEA, RingCentral, said: “At RingCentral we are focused on bringing people the best communications capabilities across team messaging, video meetings, and a cloud phone system. Bringing together the power and strengths of Vodafone with RingCentral’s leadership in unified communications, we are giving people the communications capabilities they need to get their work done, through a single mobile app. Additionally, our open platforms and joint innovation are paving new paths to productivity and engagement around the world.”