T‑Mobile Responds to Morocco’s Destructive Earthquake

T‑Mobile is responding to Morocco’s destructive earthquake. The company has released a statement giving update on its effort.

"We are extremely saddened by the devastation in Morocco’s Al-Haouz region and surrounding areas including the historic city of Marrakesh following last night’s earthquake — the country’s strongest in 120 years. Our deepest condolences are with those affected by this tragedy. As Moroccans and others in the area face significant challenges, T-Mobile is offering assistance to customers who need to stay connected to friends and family during this critical time."

Starting today, September 9 through September 15, 2023, T-Mobile is waiving international roaming and international long-distance to and from Morocco and the U.S for T-Mobile and Sprint postpaid consumer and business, T-Mobile Prepaid and Assurance Wireless customers. We’re also waiving international long-distance to and from Morocco for our Metro by T-Mobile customers.

This includes calls made from within Morocco to local numbers. As a reminder, customers with Simple Global have free unlimited texting and data in Morocco.

"If you need assistance or have questions about your service, please reach out to us by calling 611 or 1-800-937-8997 from your handset and we will be happy to help," says the statement.

T-Mobile US, Inc. is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all.

T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond.

Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.

Orange stands in solidarity with Morocco

Orange stands in solidarity with Morocco following the earthquake that hit the country on the night of 8 to 9 September 2023.

In France, consumer mobile customers of Orange* and Sosh will benefit from free calls from 10pm tonight from France to Moroccan mobiles and landlines. Sending SMS/MMS messages will also be free. These solidarity offer will be valid until 16 September 2023 inclusive.

The Group intends to mobilize across its global footprint to support the affected populations and Orange’s teams in Morocco. In Europe, Orange subsidiaries in Belgium, Poland, Romania and Slovakia have announced that communications to Morocco will be free for a week. In Africa and the Middle East, the Group has introduced similar specific offers across its entire footprint.