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Zoom Expands Contact Center Capabilities in India

Zoom Communications, Inc. has announced the availability of native India phone numbers for Zoom Contact Center across six telecom circles: Maharashtra, Tamil Nadu (Chennai), Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad). This milestone reinforces Zoom’s commitment to empowering organizations in India to deliver seamless, compliant, AI-first connected customer experiences.

CableLabs, Zoom Showcase AI-Driven Framework to Enhance Network Performance

CableLabs has completed a collaborative pilot with Zoom to validate Quality by Design (QbD), a new industry framework that enables broadband networks and applications to work together in real time to elevate and improve the user experience.

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