Topic: Verint
BT Group Selects Verint to Elevate Customer Experience
Verint, The CX Automation Company', has announced that leading telecommunications company BT Group is leveraging Verint Coaching Bot, Wrap Up Bot and CX/EX Scoring Bot to enhance customer experience (CX) and employee experience (EX) while increasing revenue in its inbound customer sales contact centers.
Verint, Group Elite Communications Partner to drive Cloud Adoption
Verint Systems Inc. is engaged in a new partnership with Group Elite Communications, a provider of professional and managed services for workforce optimization and...
