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Topic: Twilio

Applications and Content

Twilio Acquires Ytica: Accelerates Twilio Flex Roadmap

Telecomdrive Bureau - 0
Twilio Inc., a cloud communications platform, has acquired Ytica. A long time Twilio partner, Ytica provides highly customizable contact center reporting, speech analytics and...
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Applications and Content

Cloud Communications: Marks & Spencer Picks Twilio to Transform Communications with Customers

Telecomdrive Bureau - 0
All calls to 640 M&S stores and Contact Centres now handled via Twilio-powered technology. Intelligent system routes voice calls with more than 90% accuracy...
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