Topic: TPG
Broadvoice, TPG Partner to Bring AI-Powered Capabilities to CCaaS
Broadvoice, a global customer experience (CX) technology provider, has partnered with TPG Inc., to bring Anna·, TPG's AI-powered post-call and chat quality assurance tool, to the Broadvoice GoContact platform to maximize agent performance.
Optus welcomes ACCC’s decision on Telstra, TPG arrangement
Optus welcomes the Australian Competition and Consumer Commission's (ACCC) decision to oppose the authorisation of the proposed Telstra and TPG network sharing arrangement.
Optus CEO...
