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Topic: Service Experience

New York Mobile Picks Telness Tech to Drive Service Experience

Telecomdrive Bureau - May 16, 2025 IST 1:00 PM0

New York Mobile is the first U.S. mobile virtual network operator (MVNO) to launch using Telness Tech's newly launched Seamless OS platform. This deployment enables NY Mobile to deliver a next-generation wireless service, on T-Mobile's largest and fastest 5G network.

Applications and Content

PTCL deploys Nokia to enhance customer experience and service

Telecomdrive Bureau - June 11, 2020 IST 11:00 AM0

Pakistan Telecommunication Company Limited (PTCL) has deployed Nokia automation, analytics and machine learning software to enhance the customer experience and improve customer service accuracy...