Topic: service automation

Vodafone Business and ServiceNow, the AI platform for business transformation, announced an expansive five-year strategic collaboration to launch the next era of AI-powered service management. The solution is designed to transform the service experience for millions of business customers with industry-leading AI capabilities on the ServiceNow Platform that enable Vodafone to resolve queries, detect and fix service anomalies and deploy tools, faster.

MEF, a global industry association of network, cloud, security, and technology providers accelerating enterprise digital transformation, has announced the expansion of its Enterprise Leadership...