Topic: Improve Customer Experience
Optus reveals how retailers can use new technologies to improve customer experience
The creation of digital and interactive retail environments offering customers sensory experiences, on-demand services and new communications methods is key to retail sector success,...
Unitymedia Taps Ciena to Deliver Network Quality, Improve Customer Experience
Cloud computing, network virtualization, HD video and other high-bandwidth services are putting extra pressure on today's data centers and networks. Escalating costs due to...
